Terms and conditions

We endeavour to supply products that are an exact match to those displayed on our site.  However, in some instances the colour, detail or packaging may vary slightly due to different suppliers or changes made by manufacturer.

If for any reason we cannot despatch your order as quick as we'd like - we will attempt to call you.  Please give your telephone number when ordering so we can contact you if necessary. 

We will deliver your goods using a reliable courier or postal service that will require a signature on delivery.  If you are not in during the day please provide a safe delivery address where a signature can be obtained.

If you find your goods faulty or damaged please inform us immediately so that we can provide a replacement as soon as possible.  Regrettably we are unable to exchange or refund personalised items unless they are damaged or faulty.

Beautiful Balloons makes no warranties whatsoever as to fitness for a particular purpose for any product advertised or supplied through this website.  We will not be responsible for any consequential damages howsoever caused and our limit of liability will be the replacement costs of the goods supplied.  It is the customers responsibility to ensure fitness for purpose and to ensure all product safety warnings are complied with